HOT Mag's

[Mugwump]

Jon Miller‎
to
Marineland
November 20 at 6:34pm ?

Any chance the HOT mags 250 make a comeback...I see you've discontinued them.....why?
Comments
Marineland
Marineland Hi, Jon. All I can say at this time is keep watching our Facebook page in January?
Like ? Reply ? 1 hr
Jon Miller
Jon Miller That's encouraging....thanks for the reply..
Like ? Reply ? Just now
Jon Miller
Write a reply...

[LizStreithorst]

I heard back form them and forgot to post until now.  This is what I wrote them:
I was devastated when I found out that you discontinued the Magnum 250's. I and others depend on these. I have 10 working 24/7 in my fish room. I found some commercial ones in a plain brown box on ebay that had a GFI on the power cord and bought 4 because I don't want to be stuck without Magnum 250's in reserve. Why did you decide to discontinue them when so many people depend on them almost as much as I do? Liz

This is what the lady replied:
Good Morning Liz,
Thanks for your inquiry. I could not say why the Magnum 250 filter was discontinued, though I know the announcement did disappoint a lot of people. Of course we have several other filtration options, be they canister filters, or the Penguin or Emperor Bio-Wheel filters. It looks like our product team is developing a replacement for the H.O.T. magnum filter, but unfortunately, we don?t have any information about the anticipated release date. If you have additional questions, feel free to reply to this email, or to call us at 1-800-526-0650. We are available M-F 8:00am ? 5:30pm EST. Thanks for your time. Have a wonderful day!


I guess that Mug is correct.  They are working on something that we don't like as much and costs us more.  I'm glad I bought those 4 commercial ones.

[Mugwump]

Well at least both replies were similar.....

[wsantia1]

or the Penguin or Emperor Bio-Wheel filters.

Penguin or Emperor Bio-Wheel filters? Are they serious. I have to sift through my email to find out my response.

[big b]

Just curious, What is so special about these hot magnums?

[LizStreithorst]

They keep the water crystal clear.  The only thing better at mechanical filtration are diatom filters.

[big b]

Sounds good.

[ghonk]

I had a magnum 350,a gift   from a sales rep when i worked at a shop.
It worked great but was a giant PITA to clean,and also the chance of leaking,had to buy a new gasket for mine at some point.

Other then the micro cartridge i see no advantage in them,and would never buy any type on canister  filter.

[LizStreithorst]

Everyone says the 350's are a huge pain.

[sschind]

Hope you don't mind a plug Jon.  Bruce at Broad street pets in lake Geneva has 1 hot magnum in stock and says he can get more.

[Mugwump]

Hope you don't mind a plug Jon.  Bruce at Broad street pets in lake Geneva has 1 hot magnum in stock and says he can get more.

....that's good to know..thanks Steve....but I'd be leery of his saying that he can get more....even Ebay/Amazon/etc are out...

[wsantia1]

This is the dumb reply they sent me:

Willie,

Thank you for your email and we are extremely sorry to hear this. However, I am in the same boat, as I have a HOT Magnum on my 20 gallon cichlid tank here at the office. Replacement parts are available for the unit.

Thank you,

What kind of response is that? Are they f&%$*#g kidding me? I did ask about the replacement parts because they took the page down. I see it is back up . 

[Mugwump]

This is the dumb reply they sent me:

Willie,

Thank you for your email and we are extremely sorry to hear this. However, I am in the same boat, as I have a HOT Magnum on my 20 gallon cichlid tank here at the office. Replacement parts are available for the unit.

Thank you,

What kind of response is that? Are they f&%$*#g kidding me? I did ask about the replacement parts because they took the page down. I see it is back up . 

LOLOLOL......a sympathy letter rely.....

[big b]

If someone had a hot magnum and they were a mechanic or something and could take something apart and put it back together again. Couldn't that person just replicate the filter?

[Mugwump]

If someone had a hot magnum and they were a mechanic or something and could take something apart and put it back together again. Couldn't that person just replicate the filter?

The plastic shell/housing is molded/formed.....so not likely....even if they could, the misc pieces would be a nightmare to duplicate....

https://www.marineandreef.com/v/vspfiles/pdf/hotmag_manual.pdf